Speakers | CXFS Connect 2025

CXFS Connect 2025

December 02 - 03, 2025

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Speakers

Ashley Nagle Eknaian, Chief Digital Officer at Eastern Bank

Ashley Nagle Eknaian

Chief Digital Officer
Eastern Bank

Mirella Reznic, EVP / Chief Strategy Officer at Valley Strong Credit Union

Mirella Reznic

EVP / Chief Strategy Officer
Valley Strong Credit Union

George (G.A.) Pivik, Managing Director, Head of Client Experience at JP Morgan Chase & Co.

George (G.A.) Pivik

Managing Director, Head of Client Experience
JP Morgan Chase & Co.

Vamsi Rao, Executive Director at JPMorgan Chase & Co

Vamsi Rao

Executive Director
JPMorgan Chase & Co

Samantha Brightling, Director and Head Marketing, Customer Journey Mgmt at Scotiabank

Samantha Brightling

Director and Head Marketing, Customer Journey Mgmt
Scotiabank

Tyler Craft, SVP, Director of Transformation for Fintech and Emerging Technologies at First Horizon Bank

Tyler Craft

SVP, Director of Transformation for Fintech and Emerging Technologies
First Horizon Bank

Jason Makowski, SVP, Director of Customer Experience at Associated Bank

Jason Makowski

SVP, Director of Customer Experience
Associated Bank

Courtney O'Regan, SVP, Director of Marketing at Middlesex Bank

Courtney O'Regan

SVP, Director of Marketing
Middlesex Bank

Elena Reinert, VP, Director, Self-Service Client Experience, Individual Investors at T. Rowe Price

Elena Reinert

VP, Director, Self-Service Client Experience, Individual Investors
T. Rowe Price

Jill Moser, SVP Global Loyalty Offers at Mastercard

Jill Moser

SVP Global Loyalty Offers
Mastercard

Ogor Chukudebelu, SVP Head Customer Inclusion at Fidelity Investments

Ogor Chukudebelu

SVP Head Customer Inclusion
Fidelity Investments

Marc Butterfield, Sr. Vice President, Digital & Payment Solutions at First National Bank of Omaha

Marc Butterfield

Sr. Vice President, Digital & Payment Solutions
First National Bank of Omaha

Benjamin Jack, VP Global Product Management – Loyalty Rewards at Mastercard

Benjamin Jack

VP Global Product Management – Loyalty Rewards
Mastercard

Fabiola Corvera-Stimeling, VP of Client Experience at Northwestern Mutual

Fabiola Corvera-Stimeling

VP of Client Experience
Northwestern Mutual

Katie Hanson, GM, Connected Digital Experience at Best Egg

Katie Hanson

GM, Connected Digital Experience
Best Egg

Alex DeJesus, VP Member Experience at Addition Financial

Alex DeJesus

VP Member Experience
Addition Financial

Rushikesh Kulkarni, Director of Customer Experience at Blue Cross Blue Shield of Michigan

Rushikesh Kulkarni

Director of Customer Experience
Blue Cross Blue Shield of Michigan

John Proaño, Director Customer Engagement & Omni-channel Marketing at Prudential Financial

John Proaño

Director Customer Engagement & Omni-channel Marketing
Prudential Financial

Kelly Wagner-Grull, Director Member Experience, Innovation & Digital Services at Credit Union of Colorado

Kelly Wagner-Grull

Director Member Experience, Innovation & Digital Services
Credit Union of Colorado

Changsu Lee, CEO and Founder at Allganize, Inc.

Changsu Lee

CEO and Founder
Allganize, Inc.

Ted Fortezzo, Director of Strategic CX Accounts at CSG

Ted Fortezzo

Director of Strategic CX Accounts
CSG

Danielle Pike, Sales Director at CSG

Danielle Pike

Sales Director
CSG

Parker Hill, CTO at Knowbl

Parker Hill

CTO
Knowbl

Richard Bishop, SVP Financial Services at Precisely

Richard Bishop

SVP Financial Services
Precisely

Michael Stineman, EVP of Growth at Modus

Michael Stineman

EVP of Growth
Modus

Chris Sommerfeld, Head of Digital Product Strategy & Design at Deloitte Digital

Chris Sommerfeld

Head of Digital Product Strategy & Design
Deloitte Digital

Devin Poole, Senior Product Marketing Manager at Coveo

Devin Poole

Senior Product Marketing Manager
Coveo

Keith Darter, VP, Global Expansion at Glassbox

Keith Darter

VP, Global Expansion
Glassbox

Gregory Ng, CEO at Brooks Bell

Gregory Ng

CEO
Brooks Bell

Sean Albertson, Founder & CEO at CX4Rocks

Sean Albertson

Founder & CEO
CX4Rocks

Danitza Johnson, RVP Sales US West, Canada & LATAM at FICX

Danitza Johnson

RVP Sales US West, Canada & LATAM
FICX

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.