CXFS Connect 2025

December 2 - 3, 2025

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Katie O'Dell, Chief of Staff at Visa Inc Visa Inc Logo

Katie O'Dell

Chief of Staff
Visa Inc

Vamsi Rao, Executive Director at JPMorgan Chase & Co. JPMorgan Chase & Co. Logo

Vamsi Rao

Executive Director
JPMorgan Chase & Co.

Andy Netzel, SVP, CX Strategy Director at KeyBank Inc. KeyBank Inc. Logo

Andy Netzel

SVP, CX Strategy Director
KeyBank Inc.

Daniel Darst, Deputy CMO at Flagstar Bank Inc Flagstar Bank Inc Logo

Daniel Darst

Deputy CMO
Flagstar Bank Inc

Ginny Couvillon, Head of Client Services, US Wealth Management at UBS UBS Logo

Ginny Couvillon

Head of Client Services, US Wealth Management
UBS

Tracy Shaw, Head of Content & Client Engagement Strategy at Equitable Equitable Logo

Tracy Shaw

Head of Content & Client Engagement Strategy
Equitable

Lee Wynn, Head of Digital Servicing at Regions Bank

Lee Wynn

Head of Digital Servicing
Regions Bank

Seun Aiyese, President of Retail Banking at Southern Bancorp Southern Bancorp Logo

Seun Aiyese

President of Retail Banking
Southern Bancorp

Amy Terry, Sr. Director Advisor Solution Field Experience Enablement at Northwestern Mutual

Amy Terry

Sr. Director Advisor Solution Field Experience Enablement
Northwestern Mutual

Ryan Osero, Sr. Director, Design Strategy and Delivery at Edward Jones Edward Jones Logo

Ryan Osero

Sr. Director, Design Strategy and Delivery
Edward Jones

Michael Nevski, Global Insights Director at Visa Inc Visa Inc Logo

Michael Nevski

Global Insights Director
Visa Inc

Zarak Khan, Director, Behavioral Science at Edward Jones Edward Jones Logo

Zarak Khan

Director, Behavioral Science
Edward Jones

Chris Brahney, SVP Member Experience at Nuvision Credit Union Nuvision Credit Union Logo

Chris Brahney

SVP Member Experience
Nuvision Credit Union

Keshav Jaiswal, Global Vice President of Client Experience at JP Morgan Chase & Co JP Morgan Chase & Co Logo

Keshav Jaiswal

Global Vice President of Client Experience
JP Morgan Chase & Co

Jeffery Carson, Vice President, Journey Analytics & Operations at Synchrony Synchrony Logo

Jeffery Carson

Vice President, Journey Analytics & Operations
Synchrony

Brad Kaufman, Assistant Vice President of Marketing Operations and Technology at Principal Finl Group Inc Principal Finl Group Inc Logo

Brad Kaufman

Assistant Vice President of Marketing Operations and Technology
Principal Finl Group Inc

Yury Nabokov, Assistant Vice President, Customer Experience & Digital Marketing Strategy at Machias Savings Bank Machias Savings Bank Logo

Yury Nabokov

Assistant Vice President, Customer Experience & Digital Marketing Strategy
Machias Savings Bank


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