Advisory Board
Executive Director, Virtual Client Solutions Client Experience Insights & Innovation
Morgan Stanley
Chief Customer Officer
Best Egg
Chief Research and Digital Experience Officer
MSU Federal Credit Union
Chief Operating Officer
First City Credit Union
Speakers
Chief Experience and Marketing Officer
Edward Jones
Vice President, CMO of Deposits Business
Discover Financial Services
EVP and Global Chief Marketing Officer
Principal Financial
Chief Customer Officer
Best Egg
Chief Research and Digital Experience Officer
MSU Federal Credit Union
Chief Marketing Officer
Apple Bank
Chief Marketing Officer
Seacoast Bank
EVP, Chief Engagement Officer
BankNewport
SVP, Digital Experience Platforms
Fidelity Investments
Head of Marketing, Life Insurance
Nationwide
Head of Client Services, US Wealth Management
UBS
Executive Director, Virtual Client Solutions Client Experience Insights & Innovation
Morgan Stanley
Executive Director, AI Strategy & Solutions
Morgan Stanley
Executive Director, Virtual Client Solutions & Client and Employee Experience
Morgan Stanley
Director of Client and Employee Experience
KeyBank
SVP, Director of Marketing
Middlesex Savings Bank
SVP, Head of Product
TriState Capital Bank
Head, Customer Loyalty, Canadian Personal & Business Banking
BMO Financial Group
FVP, Director Customer Experience
Provident Bank
Director of Customer Obsession
Prudential Financial
Head of AI & Data Science
Valley Bank
Head of CRM and Business Enablement/Client Experience
Inspira Financial
Director of Client Experience
Allworth Financial
VP Customer Strategy
Principal Financial
VP of Digital Service Experience
MSU Federal Credit Union
SVP Financial Services
Precisely
Former Chief Risk Officer
FIS
VP, Industry Executive Advisor for Financial Services
Medallia
Senior Director, Industry Marketing
Braze