December 2 - 3, 2025
JW Marriott Orlando Bonnet Creek Resort & Spa, FL
Andy O’Brien is Vice President of Financial Services Sales at ASAPP, where he leads global sales efforts across banking, insurance, payments, and fintech. With over 30 years in enterprise technology, he has held senior roles at Dell Technologies, Pivotal Software, Greenplum, and EMC, building and managing high-performing sales teams that consistently deliver strong results.
Grab a seat at the table and take a deep dive with your peers on a topic of interest. This is the perfect opportunity to learn how others are working through challenges and implementing strategies to take CX to new heights. Walk away with fresh ideas to implement right away.
Table #1: Building Secure and Trusted Generative AI for Contact Centers
Andy O’Brien
VP Financial Services Sales
ASAAP
Table #2: AI as a growth engine: building customer trust and lifetime value
Craig H. Reines
Advisor
Sierra
Table #3
An executive from Quantum Metric, Inc.
Check out the incredible speaker line-up to see who will be joining Andy.
Download The Latest Agenda