Ginny Couvillon

Ginny Couvillon

Head of Client Platforms and Experience, UBS Wealth Management Americas UBS
Ginny Couvillon

Shaping the Future of CX For Modern Financial Institutions

12:45 PM CX INNOVATION ROUNDTABLES

Grab a seat at a roundtable and deep dive with your peers on a topic of interest. This is the perfect opportunity to learn how your peers are working through challenges and implementing strategies to support their experience efforts.

Roundtable #1 : AI in a Regulated World: Enterprise Guardrails, MarTech Agents, and Real World Usage

Host: Shravan Chandrasekaran, Global Product Lead - Market Intelligence, Marsh


Roundtable #2: Transformation At The Speed Of The Customer: The CX Balance Act Of Technology Implementation And Customer Adoption

Host: Ginny Couvillon, Head of Client Platforms and Experience, UBS Wealth Management Americas, UBS 

Potential Topics include:

  • AI in a Regulated World: Enterprise Guardrails, MarTech Agents, and Real World Usage
  • Optimizing Customer Journeys For Embedded Finance Opportunities
  • Building a Data Driven Marketing Culture That Actually Generates Insight
  • Building Trust With "Non-Chosen" Users In The World Of Employer Benefits
  • Data Transformation: Empowering Your Organization With A Streamlined Digital Experience

Check out the incredible speaker line-up to see who will be joining Ginny.

Download The Latest Agenda