December 09 - 10, 2024
JW Marriott Orlando Bonnet Creek Resort & Spa, FL
Medallia is the pioneer in customer, employee, citizen, and patient experience, setting the standard for enterprise experience platforms. As the market leader, Medallia Experience Cloud is the mission-critical system that makes every interaction customer- and employee-aware. Capturing billions of signals across voice, video, digital, IoT, social media, and messaging tools, our platform uses proprietary AI and machine learning to uncover predictive insights that drive impactful business actions. Medallia empowers companies to reduce churn, turn detractors into promoters, seize cross-sell opportunities, and make revenue-boosting decisions, delivering a clear return on investment. Learn more at www.medallia.com.