December 09 - 10, 2024
JW Marriott Orlando Bonnet Creek Resort & Spa, FL
Concentrix + Webhelp helps some of the world’s best brands use insights from customer feedback to create better customer experiences and build stronger relationships with their customers. Our unique combination of Voice of the Customer technology and analytic services helps companies listen, analyze and act on customer feedback. The Concentrix + Webhelp platform gathers customer opinion and sentiment in real time, then applies artificial intelligence to predict behavior and direct action. Our team of 700+ in-house CX experts works specializes in CX analysis and insights, strategic survey design and ongoing program management services, freeing up our clients' internal teams to focus on transformational impact.