CXFS Connect 2024

December 09 - 10, 2024

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Ram Subramanian

Vice President, CMO of Deposits Business Discover Financial Services

DAY TWO – Empowering Your Teams With Tools and Cutting Edge Technology for a Stellar CX

12:45 PM THE CX LEADERSHIP ROUNDTABLES

Grab a seat at the table and take a deep dive with your peers on a topic of interest. This is the perfect opportunity to learn how others are working through challenges and implementing strategies to take CX to new heights. Walk away with fresh ideas to implement right away.  

Table #1  

Leveraging Text Analytics To Uncover Actionable Insights  

Table #2 

Optimizing your CRM to Enhance the Client Experience 

Table #3 

Best Practices for Segmenting Clients and Creating Differentiated Experiences 

Table #4 

Innovative Approaches For Personalizing Products and Services to Enhance the CX 

Check out the incredible speaker line-up to see who will be joining Ram.

Download The Latest Agenda