CXFS Connect 2024

December 09 - 10, 2024

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Randy Weakly

CTO ImageSource

Randy leads the strategy, development, and delivery of the ILINX product suite and is responsible for expanding end-to-end AI enablement and business process automation capabilities. Formerly the VP of Software Development for the Oracle ECM suite, Randy joined ImageSource in 2012 to lead the development and quality assurance teams to create and refine disruptive technology. He holds over 25 years of research, system architecture, and technical leadership in the ECM industry, including Oracle and its predecessors, Optika and Stellent. In addition, Randy’s experience covers an impressive array of technologies and industries, from Space Shuttle Guidance Navigation and Control analysis at NASA to GIS and satellite imagery at GTE, as well as video conferencing system design at MCI.

DAY TWO – Empowering Your Teams With Tools and Cutting Edge Technology for a Stellar CX

10:40 AM INNOVATION WORKSHOP : Getting from AI POC to AI Operational Efficiency

Many organizations start with promising AI proofs of concept (POCs), but transitioning from initial experiments to efficient, operational AI rollouts is challenging. Up to 90% of POCs fail to make it to production.

ImageSource will share their proven methodology and framework for selecting the best POC candidates based on your infrastructure and business problems, how to execute successful POCs, and, most importantly, scaling them for your organization resulting in real implementation success. 

Check out the incredible speaker line-up to see who will be joining Randy.

Download The Latest Agenda