Keshav Jaiswal

As AI hype continues to swell, financial institutions face a core challenge: where to focus. There are endless opportunities—but without a disciplined, outcome-oriented strategy, efforts stall. This panel discussion brings together digital and CX leaders who are demonstrating how they’re using AI to solve real problems.  Real use cases, none of the fluff. 

Learn how to build a practical foundation, align your workforce, and implement tools that drive value. 

• Grounding AI in real business problems and measurable capabilities 
• Ensuring foundational readiness for AI:  Accurate data, clear documentation, and a scalable implementation plan
• Creating a clear leadership vision to align teams and overcome hesitation 
• Navigating a multi-platform reality with solutions that touch contact centers, sales, and research 
• Making the step change from reactive to proactive and proactive to predictive 
• Applying lessons from early adopters who’ve faced challenges with implementation