Chris Brahney

SVP Member Experience Nuvision Credit Union

As Sr. Vice President, Chris develops and executes sales, marketing, and member experience strategy enterprise wide. He manages key member touchpoints and interactions to develop deep and profitable member relations and drive improvements in member centricity scores and loyalty. Chris forges strong relationships with team and Centers of Influence (COI). Additionally, his leadership role oversees small business and investment line of business.

DAY TWO – December 3, 2025

9:40 AM PANEL DISCUSSION REMIX: Making AI Real: Focus, Foundations, and the Frontline

As AI hype continues to swell, financial institutions face a core challenge: where to focus. There are endless opportunities—but without a disciplined, outcome-oriented strategy, efforts stall. This panel discussion brings together digital and CX leaders who are demonstrating how they’re using AI to solve real problems. Real use cases, none of the fluff.

Learn how to build a practical foundation, align your workforce, and implement tools that drive value.

Grounding AI in real business problems and measurable capabilities
Ensuring foundational readiness for AI: Accurate data, clear documentation, and a scalable implementation plan
Creating a clear leadership vision to align teams and overcome hesitation
Navigating a multi-platform reality with solutions that touch contact centers, sales, and research
Making the step change from reactive to proactive and proactive to predictive
Applying lessons from early adopters who’ve faced challenges with implementation

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda